Petpenned · Contact usHello,
Hello,
pet person.
A photo question, an order query, or just a little help choosing.
Let’s talk
Let’s make it easy
How can we help?
Choose a topic to start an email.
An existing orderNames, changes or where it’s up to.Making it yoursA photo, style or sizing question.Something elseWe’re all ears.
A note to Petpenned
Your inbox, meet ours.
Include your order number if you have one. Please leave out payment-card details.
hello@hookvane.com
The email links open your email app.
When we’re here
Monday–Friday
9am–5pm · UK time
Write to us
Petpenned · customer support41 Brookfield Road
Dungannon
BT71 6GR
United Kingdom
Online only. Contact us before sending a return.
A quick answer?
Photos, fit and delivery. The everyday questions, all in one place.
Visit the FAQs